At HsTrader.pk, we are committed to providing a secure shopping experience. This policy outlines how we handle payments and protect your privacy while using our services.
1. Payment Policy
1.1 Accepted Payment Methods
We offer a variety of payment options to suit your convenience:
Credit/Debit Cards: Visa, MasterCard, and other major cards.
Bank Transfers: For large orders or corporate clients, we accept direct bank transfers.
Cash on Delivery (COD): Available for selected locations (subject to verification and serviceable areas).
Mobile Wallets: Digital payment methods like Easypaisa and JazzCash.
1.2 Payment Security
We take payment security seriously and implement the following measures to safeguard your financial information:
SSL Encryption: All transactions are processed through Secure Socket Layer (SSL) encryption to protect your data during transmission.
Payment Gateway Compliance: Our payment processors are PCI DSS compliant, ensuring your payment information is securely handled.
Fraud Prevention: We use advanced fraud detection systems to monitor and prevent unauthorized transactions.
1.3 Failed or Declined Transactions
If your payment is declined or fails to process:
Ensure that your card or payment details are correct.
Contact your bank or payment provider to confirm there are no issues.
Try an alternative payment method. If the issue persists, please reach out to our customer service team at support@ or call us at +92-3221-160222
1.4 Refunds for Payment
Refunds are processed in accordance with our Return and Refund Policy. Once approved, refunds will be credited back to the original payment method. Please allow 7-10 business days for the refund to reflect in your account. In case of Cash on Delivery refunds, store credit or bank transfer may be arranged.
2. Privacy Policy
2.1 Information We Collect
HsTrader.pk collects personal data to provide and improve our services. Information we may collect includes:
Personal Details: Name, contact information (email, phone number), and shipping address.
Payment Information: Credit card numbers, mobile wallet details, and other payment details (note: we do not store complete card details).
Technical Data: IP addresses, browser details, and browsing behavior on our site.
Cookies: Used to remember your preferences and track your shopping activity.
2.2 How We Use Your Information
We use the data we collect for:
Processing Orders: To fulfill purchases, handle payments, and deliver products.
Customer Support: To provide assistance and respond to your inquiries.
Marketing and Promotions: To inform you about offers, new products, and services (only with your consent).
Improving Services: Analyzing website usage to enhance your shopping experience.
2.3 Information Sharing
We respect your privacy and will not sell or share your personal data without your consent, except in the following cases:
Service Providers: We share information with trusted third-party vendors (e.g., payment gateways, delivery services) necessary to process your order.
Legal Compliance: If required by law or to protect the rights and safety of HsTrader.pk or others.
Business Transactions: In case of a merger or acquisition, your data may be transferred to the new entity.
2.4 Data Security
We have implemented measures to safeguard your data:
Encryption: Sensitive information such as payment details is encrypted during transmission using SSL encryption.
Restricted Access: Only authorized personnel have access to personal information, and they are bound by confidentiality agreements.
Regular Audits: We regularly review our security practices to maintain high standards of protection.
2.5 Cookies
We use cookies to:
Enhance your user experience by remembering your preferences.
Track shopping behavior and improve website performance. You may choose to disable cookies via your browser settings, but this may limit certain functionalities on our site.
2.6 Your Privacy Rights
You have the right to:
Access: Request access to your personal information stored with us.
Correction: Update or correct inaccuracies in your data.
Deletion: Request deletion of your personal data, where applicable.
Opt-Out: Unsubscribe from marketing communications by following the instructions in promotional emails or contacting us directly.
3. Contact Us
If you have any questions regarding payments or privacy practices, feel free to reach out to us:
HsTrader.pk is dedicated to providing a secure and transparent shopping experience, ensuring your payment and personal data are protected at every step.
